Newsletter Deals: Keep up to date with all of the latest Neutrogena news and new product releases when you sign up to the Neutrogena newsletter using your email address. Once Neutrogena has received and processed your return, allow up to 45 days to receive your refund. ![]() Finally, send your return via a method that works for best you. Then, pack your order back into the original packaging, and place your return form inside. To create a return, simply fill in your return form (which you can find at the bottom of your order invoice). The cost of making a return is the responsibility of the customer which means any shipping costs will be deducted from your refund. If you’re not 100% satisfied with your purchase, you’ll have up to 30 days after your original purchase date to return it. What is the returns policy at Neutrogena?Īt Neutrogena, they have a 30-day returns policy. They also accept alternative payments from Klarna, Apple Pay, and PayPal. They accept payments from major credit and debit cards including Mastercard, Maestro, Visa, and Discover. What payment methods are available to use at Neutrogena?Īt Neutrogena, they have a range of payment options for you to choose from. Please note that tracking information might take a few days to be available for you to use. There, you will be able to find out more information regarding the whereabouts of your order. To track the status of your order, simply head over to the Neutrogena website, log into your account, and click on the ‘Order History’ page which you can find in the ‘My Accounts’ section of the website. Then, scroll to the option to contact them via email. To do this, head to the Neutrogena website, scroll to the bottom of the page, and click the ‘Contact Us’ button. Their phone lines are open: Mon - Fri, 9:00am - 5:30pm. If you need to contact Neutrogena, you can do so by calling on the following number: 1-88. However, the FDA says they're safe.FAQs How much is standard shipping and how long will it take?Īt Neutrogena, standard shipping costs $8.99 and takes approximately 7-10 business days. Many people stay clear of chemical sunscreens because of these active ingredients. Chemical sunscreens generally provide a more even coverage but may not be suitable for people with skin sensitivities. These sunscreens tend to be less irritating to the skin and may be a better option for those with sensitive skin.Ĭhemical sunscreens typically use active ingredients like oxybenzone and octinoxate that absorb UV rays. Mineral sunscreens use active ingredients like zinc oxide and titanium oxide that create a physical barrier on the skin that reflect and scatter UV rays. Mineral and chemical sunscreens work in different ways to protect your skin. If you play an outdoor sport, consider one that's formulated for physical activities. If you plan to spend a lot of time in the water, choose a product that's water-resistant. If you have acne-prone skin, it's best to choose a sunscreen that's labeled non-comedogenic. Consider your skin type and any allergies or sensitivities. ![]() Anything under that may not give you enough protection. Look for a sunscreen that offers SPF 30 or higher.This means it protects against UVA and UVB rays. ![]()
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